How to be an IT professional

From an interview with three IT professionals:

Does the advice "turn it on and off" really work?

Bob: With surprising regularity. From an outsider's point of view, that is everything that we do.

Harry: It solves 80% of problems. You've got to know when to switch it on and off. Switch it off, wait 10 seconds, then switch it on, that's the trick.

Shaheen: It does, but IT people dress it up. They'll say, "Have you given it a service reboot?" There's quite a few euphemisms they've developed because it's often effective. Like a "power recycling", "refresh" and things like that.

- Guardian, 9 July 2010